Return & Refund Policy
This Return & Refund Policy outlines the conditions under which products purchased from RDH Auto Mobile may be returned, replaced, or refunded.
Last updated: February 2026
1. Return Eligibility
Products can be returned within 7 days from the date of delivery unless otherwise stated on the product page.
Items must be unused, uninstalled, and in original condition with all packaging, accessories, and invoice included.
Products showing signs of use, damage, or missing components may not be eligible for return.
2. Non-Returnable Items
Clearance or final sale products are not eligible for return.
Customized or special-order items cannot be returned unless defective.
Electrical or electronic parts once installed are not eligible for return unless proven defective.
3. Return Process
To initiate a return, contact our support team with your order number and reason for return.
Once approved, return instructions will be shared via email.
Customers may be responsible for return shipping charges unless the item was incorrect or defective.
4. Inspection & Approval
Returned items will be inspected upon receipt.
If the product meets return conditions, the refund or replacement will be processed.
If the return is rejected due to policy violation, the item may be shipped back to the customer.
5. Refund Policy
Refunds are processed to the original payment method.
Refund processing time may take 5–10 business days depending on the payment provider.
Shipping charges are non-refundable unless the return is due to our error.
6. Replacement Policy
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.
Verified defective products may be replaced at no additional cost.
Replacement timelines may vary depending on stock availability.
7. Order Cancellation
Orders can be cancelled before shipment confirmation.
Once shipped, cancellation may not be possible and return policy will apply instead.
8. Product Compatibility Disclaimer
Customers are responsible for verifying product compatibility before purchase.
We are not liable for returns due to incorrect selection of vehicle parts.
Contact Information
For return requests or refund-related inquiries, please contact us:
Business Name: RDH Auto Mobile
Registered Address:Street No. 5, Industrial Area, Gill Road, Ludhiana, Punjab – 141003, India
Email: support@rdhautomobile.com
Phone: +91-98765-43210